This episode features a conversation with Chris Hsu ’92, Co-founder & CEO of Zibo.
Chris is the Co-founder and CEO of Zibo, a hypergrowth VC-backed company that provides independent landlords best in class property management software as well as a whole host of financial services they can leverage to run their properties.
On this episode, Chris talks about the leadership lessons he’s learned over 27+ years in business, what it really means to graduate from West Point, and why it’s always important to answer the call when opportunity comes knocking.
(02:35) Chris’ father’s influence on Army+West Point
(05:40) Character defining moments at West Point
(11:50) Successfully transitioning from West Point to the private sector
(13:45) Advice to new grads
(17:00) Career transitions and how to pivot
(19:45) Answering the call and making an impact
(24:30) Being the person that people think of first
(27:30) The Sitrep—The Situation Report
(27:45) Running Zibo
(30:40) How Zibo came to life and the idea behind it
(35:15) Customer Acquisition Strategies
(38:55) How the pandemic affected Zibo
(44:30) The future of Zibo
(47:50) SOP—The Standard Operating Procedure
(52:30) The Importance of Giving Back and parting advice